PRIVACY POLICY
Introduction
Enjobe Safaris ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, communicate with us, request information, or book safari experiences and related travel services through Enjobe Safaris.
By using our website or services, you agree to the practices described in this Privacy Policy.
Enjobe Safaris is a luxury safari company based in Uganda, specializing in tailor-made safari experiences, gorilla trekking adventures, wildlife safaris, cultural tours, and luxury travel experiences across East Africa.
a) Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
Submit an inquiry through our website
Request a quotation
Book a safari or travel service
Subscribe to newsletters or marketing communications
Contact us through email, WhatsApp, phone, or social media
This information may include:
Full name
Email address
Phone number
Nationality
Country of residence
Passport details where necessary for permits or bookings
Travel dates and preferences
Accommodation preferences
Dietary requirements
Emergency contact information
Special requests or accessibility requirements
Payment and billing information
b) Automatically Collected Information
When you visit our website, certain information may automatically be collected through cookies, analytics tools, and server logs, including:
IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on the website
Referring websites or links
General geographic location
We use your information for legitimate business and operational purposes including:
Responding to inquiries and providing quotations
Processing and managing safari bookings
Securing gorilla permits and park reservations
Arranging accommodations, transportation, and related travel services
Communicating itinerary details and travel updates
Providing customer support before, during, and after your safari
Improving our website, services, and customer experience
Conducting analytics and website performance monitoring
Sending newsletters, offers, or marketing communications where permitted
Preventing fraud and protecting website security
Complying with legal and regulatory obligations
Depending on your location and applicable laws, we process your information based on one or more of the following:
Your consent
The necessity to fulfill a contract or booking
Compliance with legal obligations
Legitimate business interests including customer service and marketing
Payments made to Enjobe Safaris may be processed through secure third-party payment providers, banks, or payment gateways.
We do not store sensitive credit card or banking information on our servers unless required for authorized payment processing purposes.
Users are responsible for ensuring the accuracy of payment details submitted during transactions.
To provide our services effectively, we may share necessary personal information with trusted third parties including:
Hotels and safari lodges
National park authorities
Gorilla permit authorities
Transportation providers
Airlines or domestic flight operators
Tour guides and safari staff
Payment processors and financial institutions
Government or immigration authorities where legally required
We only share information necessary for operational purposes and do not sell your personal data to third parties.
Because our clients and service providers may operate internationally, your information may be transferred and processed outside your country of residence.
By using our services, you consent to such transfers where necessary for safari operations and travel arrangements.
We retain personal information only for as long as necessary to:
Provide services and manage bookings
Meet legal, tax, and regulatory requirements
Resolve disputes
Enforce agreements
Maintain operational records
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
Enjobe Safaris uses cookies and similar technologies to improve user experience, analyze traffic, and optimize website performance.
Cookies may help us:
Remember user preferences
Analyze visitor behavior
Improve website functionality
Measure marketing effectiveness
Provide a smoother browsing experience
You may disable cookies through your browser settings, although some parts of the website may not function properly.
For more detailed information, please refer to our separate Cookie Policy.
Our website may use or integrate third-party services including:
Google Analytics
Meta/Facebook Pixel
Embedded maps or media
Booking tools
Payment gateways
Social media platforms
These third parties may collect information according to their own privacy policies, which we encourage you to review.
With your consent where required, we may send promotional emails, newsletters, travel inspiration, or special offers.
You may unsubscribe from marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
Depending on applicable laws, you may have rights to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data
Object to certain processing activities
Withdraw consent where processing is based on consent
Request restriction of processing
Request transfer of your data where applicable
Requests may be subject to legal and operational limitations.
Our services are not directed toward children under the age of 13 without parental or guardian involvement.
We do not knowingly collect personal information from children without appropriate consent.
We implement reasonable technical and organizational security measures designed to protect personal information against:
Unauthorized access
Loss or theft
Misuse
Alteration
Disclosure
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites or external platforms. Enjobe Safaris is not responsible for the privacy practices, content, or policies of external websites.
Users are encouraged to review the privacy policies of any third-party websites they visit.
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with a revised effective date.
If you have questions regarding this Privacy Policy or your personal information, please contact:
Enjobe Safaris
Kampala, Uganda
Email: info@enjobesafaris.com
Website: https://enjobesafaris.com
For more information about our use of cookies and similar tracking technologies, please refer to our separate Cookie Policy.
Last Updated: August 7, 2026 · Enjobe Safaris · P.O Box 190506, Kampala, Uganda
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