Privacy Policy

Your privacy matters. Learn how we protect your data.

Last Updated: January 15, 2026

Enjobe Safaris ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

  • Contact details (name, email, phone number)
  • Booking information (travel dates, group size, preferences)
  • Payment information (processed securely through payment processors)
  • Passport information (for permit applications when required)

Automated Information

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website information
  • Cookie data (see our Cookie Policy)

2. How We Use Your Information

Service Delivery

To process bookings, arrange tours, and provide customer support.

Communication

To send booking confirmations, updates, and respond to inquiries.

Marketing

To send promotional offers (only with your consent).

Legal Compliance

To comply with legal obligations and regulations.

3. Legal Basis for Processing (GDPR)

1

Contractual Necessity

Processing necessary to fulfill our contract with you (booking services).

2

Legitimate Interests

Processing necessary for our legitimate business interests.

3

Consent

Processing based on your explicit consent (marketing communications).

4. Data Sharing and Third Parties

We only share your data with:

  • Service providers (accommodation partners, transport companies)
  • Payment processors
  • Government authorities (for permit applications when required)
  • Legal authorities (when required by law)

All third parties are GDPR-compliant and have appropriate data protection measures.

5. Your Rights (GDPR)

Right to Access

Request copies of your personal data.

Right to Rectification

Request correction of inaccurate data.

Right to Erasure

Request deletion of your personal data.

Right to Restrict Processing

Request restriction of data processing.

Right to Data Portability

Receive your data in a structured format.

Right to Object

Object to processing of your data.

To exercise these rights, contact us at info@enjobesafaris.com .

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Limited access to personal data
  • Regular staff training on data protection

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, contractual, accounting, and regulatory obligations, in accordance with the Data Protection and Privacy Act, 2019.

Data Type Retention Period
Booking Information 7 years after trip completion
Marketing Data Until consent withdrawal or when no longer required for marketing purposes
Website Analytics 26 months
Inquiry Data 3 years after last contact
Legal & Compliance Records As required by applicable laws and regulations

Upon expiration of the applicable retention period, personal data is securely deleted or anonymized, unless further retention is required or permitted by law.

8. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure such transfers comply with GDPR requirements through:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses
  • Privacy Shield certification (for US transfers)
  • Other appropriate safeguards

9. Contact Information

Data Controller: Enjobe Safaris Company Limited

Email: info@enjobesafaris.com

Phone: +256706327145

Address: 62, Ntinda Road, Kampala

For urgent privacy concerns, please contact us at the email above.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy regularly.

Need Help?

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

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