1. Acceptance of Terms
By accessing and using the services provided by Enjobe Safaris (referred to as "we", "us",
or "our"), you agree to be bound by these Terms and Conditions. These terms apply to all
visitors, users, and others who wish to access or use our services. If you disagree with any
part of the terms, you do not have permission to access the service.
It's important to review these terms periodically, as we may update them from time to time.
Your continued use of the service after any modifications indicates your acceptance of the new
terms.
2. Booking and Payments
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Booking Confirmation: All bookings are subject to availability and confirmation. A
non-refundable deposit, typically 30% of the total safari cost, is required to confirm your
booking. Specific deposit amounts and deadlines will be communicated at the time of booking.
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Final Payment: The remaining balance is typically due 60 days prior to the safari start
date. Failure to make timely payments may result in the cancellation of your booking without
refund of the deposit.
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Payment Methods: We accept payments via bank transfer and major credit cards. All prices
are quoted in USD unless otherwise specified. Any bank charges or credit card processing fees
are the responsibility of the client.
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Last-Minute Bookings: For bookings made within 60 days of the safari start date, full
payment is required immediately upon confirmation.
3. Cancellations and Refunds
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Cancellation by Client: Cancellations must be communicated in writing. Refund amounts
are based on the timing of the cancellation:
- 90+ days before safari: Full refund minus non-refundable deposit.
- 60-89 days before safari: 50% refund of total cost.
- 30-59 days before safari: 25% refund of total cost.
- Less than 30 days before safari or no-show: No refund.
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Cancellation by Enjobe Safaris: While rare, we reserve the right to cancel a safari
due to unforeseen circumstances (e.g., political instability, natural disasters, insufficient
participants). In such cases, we will offer alternative dates, a comparable safari, or a full
refund of all payments made to us.
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Unused Services: No refunds will be given for unused services, including but not limited
to, missed flights, early departures, or voluntarily omitted activities.
4. Changes to Itinerary
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Client-Initiated Changes: Any changes requested by the client after booking
confirmation are subject to availability and may incur additional costs. We will endeavor
to accommodate reasonable requests.
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Enjobe Safaris-Initiated Changes: We reserve the right to make minor adjustments to
itineraries due to operational reasons, local conditions, or force majeure events. Such
changes will be communicated promptly, and we will always strive to provide alternatives of
equal value. Major changes will entitle you to a refund if you choose not to proceed.
5. Travel Insurance
Travel insurance is mandatory for all clients traveling with Enjobe Safaris. Your policy
must cover personal accident, medical expenses, repatriation, emergency evacuation, and safari
cancellation. We recommend purchasing comprehensive travel insurance at the time of booking.
6. Health and Safety
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Medical Conditions: Clients with pre-existing medical conditions or disabilities must
inform us at the time of booking. We reserve the right to decline a booking if we believe
the client's health condition could compromise their safety or the safety of others on the
safari.
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Vaccinations and Health Advice: It is the client's responsibility to obtain current
information on vaccinations, preventative medicines (e.g., malaria prophylaxis), and other
health precautions for travel to Uganda. Consult your doctor well in advance of your trip.
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Participant Conduct: Clients are expected to act responsibly and follow the instructions
of our guides. We reserve the right to remove any client from a safari if their behavior is
deemed disruptive or a danger to themselves or others, with no refund.
7. Liability
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Limitation of Liability: Enjobe Safaris acts only as an agent for third-party service
providers (e.g., airlines, hotels, national parks). We shall not be liable for any loss,
damage, injury, delay, or inconvenience caused by these third-party providers.
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Force Majeure: We are not liable for any failure or delay in performing our obligations
where such failure or delay results from any cause beyond our reasonable control, including
but not limited to acts of God, war, civil unrest, natural disasters, or government actions.
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Client Responsibility: Clients are responsible for their personal belongings, travel
documents, and compliance with local laws and regulations.
8. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of
Uganda. Any disputes arising from these terms will be subject to the exclusive jurisdiction of
the courts of Uganda.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the
property of Enjobe Safaris or its content suppliers and is protected by international copyright
laws. You may not reproduce, distribute, modify, or create derivative works from any content
without our express written permission.
10. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy
for information on how we collect, use, and protect your personal data.
Last Updated: June 25, 2025